Eurolec Warranty Policy 

 

EUROLEC operates a “no-quibble” warranty procedure on all units whereby a returned unit will be credited in full or replaced Free of Charge.

 

However, this warranty policy is conditional, subject to the following basic conditions:

 

  1. The unit will be considered within the warranty period if it is returned within 12 months from date of sale or 12,000 miles completed, whichever comes first. However, we realise that units may be held in stock by our customers before fitment, and we will always use discretion in such circumstances. In such instances, the company’s decision is final.

     

  2. The unit had been fitted correctly by a trained mechanic or auto electrician.

     

  3. The unit has not been stripped or part-stripped, abused, modified or tampered with in any way.

     

  4. The unit has been fitted to the correct vehicle application.

     

  5. If requested by a member of Eurolec staff, proof of purchase must be provided.

     

  6. If requested by a member of Eurolec staff, proof of mileage and relevant vehicle details must be provided.

     

  7. There are no evident or obvious physical signs for reasons of failure as described in the list below:

     

    • Ingress of engine oil, water etc.

    • Damaged or broken terminals due to over-tightening or loose connections on fitment.

    • Broken fixing brackets, or any sign of accidental damage to any part of the unit.

    • Damaged pinion teeth due to faulty ignition switch, incorrect ring gear / fly wheel.

    • “Burnt out” units, due to faulty ignition switch or relays.

    • Damage, wear and tear due to excessive use.

    • Please note – this is not an exhaustive list, and Eurolec reserves the right to reject warranty on a returned unit at our discretion.

       

  1. In the event of dispute, the company’s decision is final.

     

    Incurred Costs

    Eurolec shall not in any way be liable or responsible for consequential loss, damage claim or labour claim liabilities of any kind whatsoever and howsoever arising in respect of products supplied by Eurolec.

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Click the PDF Icon to download / view full warranty policy

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Click the PDF Icon to download the warranty claim form.



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